Comment by BobaFloutist

Comment by BobaFloutist

> it's not worth their time

is the same as

> just don't care

That's not true. I'll put numbers on it to illustrate my point, but I hope you have the grace not to quibble with the actual numbers, which are obviously placeholders.

Let's say I'm willing to pay up to $100 for a plane ticket, and value my time at around $50/h.

If the "lazy" sticker price of the plane ticket is $125, but if I put in an hour of work I can find it for $75, the average price of the plane ticket is exactly what I'm willing to pay (and it's likely that the price I'm willing to pay is acceptable and profitable to the company), but they will not sell me a ticket I'm willing to buy.

And that's ignoring any negative value I put on having to jump through hoops to get a reasonable price. It's entirely possible that I'd rather pay $100 for a ticket than spend 10 minutes finding a $75 ticket, even if that's technically worth it for me, because I value my dignity and feeling like the company respects me as a customer. So, I do care, but I'm also negatively motivated by feeling like the company is fucking with me.

> No one with an ounce of respect for their body shops at Safeway regardless of the price.

This is an obnoxiously irrelevant way to dismiss my point, and is why I took this long to respond to you. Please don't do this.

Replies BobaFloutist · 1d
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